The product arrived safely and had no cracks/blemishes what so ever.
This mug is cute but works partially . Half of the design that was supposed to show up when hot liquid is poured did not show up. So I have to say I got a defective one.
Anyways we had fun watching the design go up. The size is just right and holds about 11 oz. of coffee. Nice for a cup of coffee in the morning or anytime of the day.
This mug is heat sensitive and changes display image to expose hidden images whenever hot liquid is poured in that. When the mug is cold, it appears to display only half of the image, but when hot drinks are poured, it magically displays the chosen image.
It comes placed in a nice open box.